Frequently Asked Questions

One smart habit is using a Safe Second Account with Airtel Payments Bank for daily transactions. This limits the amount of money is exposed and protect your savings in the main account.

Here’s how Airtel Payments Bank keeps your money secure:

• Fraud Alarm: One swipe blocks the account, deactivates your mPIN, sends you a reset SMS, and alerts the fraud team, who calls you within minutes.
• Sleep Mode: Instantly pause all outgoing transactions while credits continue normally.
• Limit Management: Cap daily spends across online, smartwatch and contactless payments to prevent unexpected outflows.

To open a Safe Second Account, you follow these simple steps:

1.       Open Airtel thanks App

2.       Navigate to the buy section and select bank account

3.       Enter PAN & Aadhar Details

4.       Complete Verification process

5.       Set Your mPIN & Add funds to your account to complete the process or 

on your smartphone visit www.airtel.in/bank

You can Keep up to 2 Lakhs in your account. You also earn up to 6.5% on your savings:

• Rs.1-1L: 1.5%
• Rs.1L-2L: 6.5%

Airtel Payments Bank can be used as a Safe Second Account for daily spends. This account protects users from:

• Risk of losing entire savings from your main account in 1 scam/fraud
• Declutter your financial statement
• Comes with Intelligent Safety Features:
  Fraud Alarm: Report a fraud with one swipe
  Manage Limits: customize payment limits on different platform
  Sleep Mode: temporarily freeze your debits. However, credits are enabled.

Yes! This is a savings bank account with a limit of 2 lakhs, this can used as your second bank account for daily transactions, deposits, withdraws and more.

Airtel Payments Bank Account has following benefits compare to the wallet:

• Earns Interest: Savings accounts grow your money over time
• Higher Limits: Suitable for large transactions and payments
• Regulated & Secure: Backed by financial authorities with fraud protection
• Access to Services: FASTag, NCMC, Debit cards etc.
• Widely Accepted: Can be used for all digital payments, offline payments etc.
• Detailed Records: Provides official statements (transaction history, Statement of account).

Here are the benefits of Airtel Payments Bank:

• Earn up to 6.5% interest on savings
• Get instant debit card with 15K benefits
• Scan & Pay on any QR
• Make Instant Recharges & Bill payments
• Buy/Recharge FASTag